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Dog
Cat
Bird
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Frequently Asked Questions
What exactly can I buy? The short answer is exactly what you see on our pages! We mainly supply large bags of food, multi packs of cans and foils and litter. We do this as it gives better value for money to the customer. Many customers are deterred from buying large bags at the pet shop due to the hassle of getting it home. We do this for you and so you can get the benefit of better value for money without the problems of carrying it. Our web site is constantly being updated so if you can’t find a product that you want please contact us and we’ll see if we can get it. What areas do you cover? Fill My Bowl currently covers Warwickshire and the “Hinckley & Bosworth” area of West Leicestershire. We cannot put ALL towns and villages on our web site so if you cannot see a Town or Postcode near to you then please send an email to sales@fill-my-bowl.co.uk with your address and postcode and we’ll let you know if we cover your area. By Area: Coventry (all including city centre & Outskirts), Meridan, Balsall Common, Bulkington, Bedworth, Kenilworth, Leamington Spa, Stretton under fosse, Brinklow, Wolston, Ryton on Dunsmore, Southam, Corley, Anlsey, New Arley, Ansty & Shilton, Wolvey, Nuneaton, Whitestone, Rugby Hinckley, Market Bosworth, Coalville, Markfield, Earl Shilton, Burbage, Desford, Newbold Verdon, Kirby Muxloe, Broughton Astley By Postcode: CV1 CV2 CV3 CV4 CV5 CV6 CV7 CV8 CV9 CV10 CV11 CV12 CV13 CV21 CV22 CV23 LE6 LE7 LE9 LE10 LE11 LE12 LE67 How do I Pay? If you buy online then you can pay using your credt or debit card using our secure partner PAYPAL. If you place a telephone or e-mail order then you can arrange to pay by cash on delivery or by cheque (accompanied by a valid cheque guarantee card). When will my order be delivered? We currently aim to deliver all orders within 7 days but it is often much quicker. If you are likely to be out please let us know where we can leave your order. Will I be charged for delivery? All orders over £20.00 will always be delivered free if you live within the areas listed above. For smaller orders and emergencies we charge a delivery fee just to cover our costs. We will notify you of this prior to delivering. For all deliveries outside of our normal area please contact us before placing an order. What is your returns policy? We will deliver your items in an excellent condition. Our delivery drivers will check each package for damage prior to leaving. We ask that you immediately check your delivery and notify us of any problems within 24hours. Whilst we endeavour to deliver all products undamaged and intact we cannot be held responsible for manufacturer’s defects. For all enquiries or problems please contact us immediately. |
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